Trustory Help Center
Frequently Asked Questions
Answers to common questions about TRU-ID, verified employment records, phone recovery, employer access, privacy, disputes, and Trustory account protection.
Trust principle
Worker-owned. Institution-verified. Consent-led.
Trustory is built to protect workers while giving employers more reliable workforce history.
Search FAQs
Search by topic such as phone, TRU-ID, employer, records, or privacy.
Worker accounts
Account identity and TRU-ID
Privacy and consent
Who can see your records?
Records and disputes
Employment records and corrections
Recovery and phone changes
Phone number problems
Still need help?
Contact Trustory support or start account recovery.
For phone changes, lost access, or identity ownership concerns, Trustory may require a review before making sensitive account changes.