Terms of Service

By accessing or using Trustory, you agree to be bound by these Terms of Service and any related policies referenced by them.

If you do not agree with these terms, you should not use the Trustory platform.

You may use Trustory only if you are legally permitted to do so and are authorized to act in the role under which you access the platform.

Workers, institutions, and administrators must provide truthful and accurate information when using Trustory.

Access to Trustory may require authentication, including OTP login and, where enabled, approved third-party sign-in methods.

You are responsible for maintaining the confidentiality of your access credentials and for all actions taken through your account.

Trustory may suspend or restrict access where account misuse, fraud, unauthorized access, or policy violations are suspected.

Trustory provides a digital trust infrastructure for workforce-related verification and record integrity. Trustory does not guarantee that every user-submitted statement or institution claim is true merely because it appears on the platform.

Trustory’s role is to structure verification workflows, preserve auditability, control access, and maintain trustworthy system logic.

Workers using Trustory must:

Workers remain responsible for the accuracy of information they submit into verification workflows.

Institutions using Trustory must:

Trustory may suspend, reject, or remove institutional privileges where an institution is found to be fraudulent, abusive, or non-compliant.

Trustory uses an audit-minded record system. Verified records, disputes, and rectifications may be preserved historically in order to support transparency and system trust.

Records may not always be silently deleted or overwritten where doing so would undermine the integrity of the trust registry.

Workers and institutions must use dispute processes honestly and in good faith.

Trustory is built around worker-controlled access. Detailed employment history and related trust signals may remain restricted until the worker grants appropriate access.

Institutions and other users must not attempt to bypass or misuse consent controls.

You must not use Trustory to:

Trustory may investigate and act against suspected abuse, including suspension, evidence retention, and reporting where appropriate.

Trustory and its underlying software, interfaces, workflows, design elements, and content are protected by applicable intellectual property rights.

Use of the platform does not grant ownership of Trustory technology, branding, or proprietary systems.

Trustory is provided on an “as available” and “as is” basis, subject to applicable law.

While we aim to maintain reliability, security, and accuracy, Trustory does not warrant uninterrupted availability, universal correctness of third-party statements, or suitability for every use case.

To the extent permitted by law, Trustory shall not be liable for indirect, incidental, consequential, special, or punitive losses arising from use of or inability to use the platform.

Nothing in these terms excludes liability where exclusion is not permitted by applicable law.

Trustory may suspend, limit, or terminate access where necessary to protect platform security, legal compliance, user trust, or system integrity.

Certain records, logs, and audit trails may remain retained after suspension or termination where necessary for integrity, compliance, or dispute handling.

We may update these Terms of Service from time to time to reflect changes in platform functionality, law, operations, or trust governance requirements.

Continued use of Trustory after updates take effect constitutes acceptance of the revised terms.

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Kenya, unless otherwise required by mandatory law.

For legal, compliance, or platform-related questions concerning these Terms of Service, you may contact Trustory through its official channels.